Shopping
This is a translation. In case of any discrepancy between language versions, the Swedish version applies.
You pay securely at the checkout of our payment provider Stripe. The available payment methods are shown at checkout before you pay.
Vintago never sees or stores your card details. They are handled by Stripe.
All prices are in Swedish kronor including VAT and are final prices. Shipping is shown at checkout before you pay.
Your order is paid when Stripe has approved the payment. You will then see an order confirmation on the screen. If the payment does not go through, or if you cancel, the reservation is released and no order is created.
If you choose to pay on pickup, we hold the items for you for 7 days. If you do not pick them up within that time, the items go back to the shop. If no time suits you, get in touch and we can often sort it out.
If you pay online in the online shop, a receipt is sent to your email by our payment provider Stripe. If you have not received the receipt, email info@vintago.se with your order number and we will send it. If you pay on pickup, you get a receipt then.
Refunds are made to the same payment method you used, normally within 14 days. Klarna and card issuers may need a few extra banking days before the money shows up.